Payment Policy

Accepted Payment Methods

At Aureva Muse, we currently accept PayPal as our official method of payment. All transactions must be completed through this secure platform at the time of checkout. We are committed to ensuring that your payment experience is simple, safe, and efficient.

Currency for Transactions

All purchases made on our website are processed in USD (United States Dollar). If your account or financial institution uses a different currency, your provider may apply exchange rates or additional charges that are beyond our control.

Secure Payment

We take the security of your payment information seriously. All transactions on our platform are processed using SSL (Secure Socket Layer) encryption, ensuring your payment data remains confidential and protected at all times. You can shop with confidence knowing your billing details are safe with us.

Shipping Policy Overview

We offer free shipping on all orders within the United States. Orders are processed within 1 to 3 business days, and delivery takes place within 5 to 10 business days, depending on your location. Orders placed before 17:00PM (GMT-5) on business days are prioritized for same-day processing. For detailed information, please refer to our Shipping Policy.

Return & Refund Policy Overview

We accept returns and exchanges for both defective and non-defective items within 30 days of delivery. Return shipping is free, and no restocking fees apply. Refunds are processed within 10 business days after inspection and are issued via the original payment method. For complete details, please review our Return & Refund Policy.

Privacy Policy Overview

Your privacy is important to us. We collect and store your personal data solely to facilitate order fulfillment, customer support, and marketing communications (with your consent). All information is handled in accordance with applicable data protection laws. For more information, please view our Privacy Policy.

Google Merchant Center Compliance

Aureva Muse is fully compliant with Google Merchant Center policies. We maintain transparent billing practices and accurate product listings to ensure a reliable shopping experience. All fees, currency, and shipping terms are clearly stated at checkout in accordance with these requirements.

Need Help?

We strive for optimal customer satisfaction.

Store Name: Aureva Muse

Email: info@aurevamuse.com

Address: 31-00 47th Avenue, Long Island City, New York 11101, United States

Operating Hours: Monday to Friday, 09:00AM to 17:00PM (GMT-5)

Contact Form: Contact Page

Response Hours: We strive to respond within 48 Business Hours